State Farm® Insurance Agent Matt Cole

"Easy to work with and friendly"

"Shaun and Matt are great guys to work with. Enjoyable to be around and made the process very simple getting insurance set up!"

"Extremely helpful and very quick."

"Shaun was awesome and took great care of us!"

"Shaun helped with getting savings with my insurance. He was friendly, great to work with and timely. Thanks Shaun"

"I want to thank Shaun Bishop for his patience and attention to my insurance needs. He was extremely helpful as I made the transition to Statefarm. Thank you Shaun for all that you did to ensure I have the best coverage. I 100% recommend Shaun for your insurance needs!"

"Edit. I think Matt is a good guy. However the lack of communication and effort to figure out billing issues caused me to leave. Can no longer recommend. The team at Matt Cole State farm goes above and beyond to help you get in a better place with your insurance needs. Over the past year they have helped me establish my insurance credit and move into a premium I can afford. Do not hesitate to give Matt Cole State Farm a call for auto, life, or home!"

"I worked with Shaun Bishop, and he was super friendly (and funny). Made talking about car/ life insurance not a drag. Ended up getting significantly better coverage while spending less money. Can’t beat that!"

"Working with Cole Jones at State Farm was incredibly easy and stress-free. He texted me exactly what he needed, I replied with my info, and we hopped on a quick 5-minute call. Just like that, he saved me over $100 a month on my car insurance! On top of that, he also helped me get a great renters insurance policy for next to nothing. It's brought a lot of peace of mind and has made a big difference in my monthly budget. These guys are awesome, highly recommend!"

"Cole Jones from Matt’s team helped me save over $60 on my auto and renters insurance! Super helpful and friendly."

"UPDATE 5/21/25 I DO NOT HAVE THE WRONG OFFICE. Nice try tho! I recently canceled State Farm due to the price increase. I switched to progressive who sent the cancel letter for me but the payment still came out of my account so I called they said I would get a refund and that was that. Today I get an email saying my refund is 21$ not the 160$ that got canceled before my policy renewed. They stated they didn't receive anything from progressive but I had a document from progressive on my phone proving that they did. The agent I talked to was so beyond rude. I unfortunately didn't hear his name, he was saying I didn't cancel until 7/2 which is false. It was canceled on 6/25 renew date 6/28. He asked who they sent it to of course I didn't know I didn't send the letter and he was like well not me bc I didn't get it and I replied I don't even know where you are and he raised his voice and was like exactly you don't even know. I said that's not my problem i did everything I was supposed to and he replied with well it's not my problem either. I asked to speak to the manager and he said he was it so I hung up the phone. I'm unsure what his problem was or having a bad day but that's not how you talk to people. Definitely would never come back to this office."

"CJ was very friendly and easy to work with. Met our needs at a much better price than we'd been paying with better coverage."

"So helpful and really do care about their clients! If you are looking for renters' insurance, auto or more, call Brian!"

"Called in last minute after having a nightmare experience with Progressive, needed coverage fast and CJ is the man. Came through extremely quickly with a pretty specific policy for our company. Thanks CJ!"

"My experience with Matt Cole and his team was incredibly frustrating. Despite repeatedly pointing out errors on my policy, they were consistently ignored. At one point, I had two cars listed under my name (I only own one), and my sister was incorrectly listed at my address — leading me to pay for her insurance and be penalized for a claim that wasn’t mine. My premium kept increasing without clear explanation, going from $133 to $328. By then, I’d lost all trust and didn’t want to deal with them any further to make the corrections. I’m glad many have not experienced what I’ve dealt with in the last couple of months. Thankfully, when I switched agents, my concerns were quickly identified and fixed. I’m relieved to finally be in good hands."

"This office is great! Shout out to chance butler. Every time I come in he’s knowledgeable and helpful. I would gladly recommend this office to anyone looking for insurance."

"Working with Cole Jones to get my car and renters insurance was such a great experience. He was so helpful and made everything so easy to understand. I ended up saving money and being able to add a life insurance policy that I needed also. I have tried other companies and been really disappointed with the customer service, so having someone that was kind and helpful was such a relief. Highly recommend State Farm to my friends and family!"

"Have been insured with Matt Coles Office since 2019. They have always helped me get the best rates possible for the coverage I need. Today I was assisted by 2 wonderful gentlemen to help me with my Auto renewal and to get a life policy again. I believe Brian assisted me with my Auto renewal and Shawn with my life policy. Thanks for being so great and providing such superb service as always!!"

"Shaun is great to work with. No pressure, listens and asks great questions. Highly recommend!"

"Cole Jones at Matt Cole and his team at State Farm are absolutely incredible! From the very beginning, Cole went above and beyond to ensure all of our needs were met. He took the time to explain every option thoroughly and made sure we felt confident and comfortable with our choices. What really stood out was his genuine care for our satisfaction — he followed up multiple times to make sure everything was perfect and handled every detail with professionalism and kindness. It’s rare to find someone so dedicated and attentive. I highly recommend Cole to anyone looking for an agent who truly puts clients first!"

"I just got done speaking with JC, he’s awesome and very helpful."

"Had a great experience , Cole Jones helped me lower my Auto insurance. Thanks."

"Mr. Cole is the best agent I've ever dealt with. Found an excellent payment plan for me."

"I love these guys! Great service, and always attentive to any questions I have. They make insurance easy!"

"I was referred to Matt's office during the process of buying my house, and I worked directly with Cole Jones who has been nothing short of fantastic. Cole listened to every concern and took the time to find the best homeowners plan for my situation, he even initiated the process of transferring both of my households cars onto a single plan! What I anticipated would be the most stressful part of buying a home took a couple of phone calls and only a couple of days. Can't recommend them enough!"