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State Farm® Insurance Agent Matt Cole

4.9 out of 5 average rating (464 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Heather Cremeens

May 27, 2023

5  out of  5 rating by Heather Cremeens
"Matt’s team was awesome! Brandon was very helpful, professional, and friendly."

Bald N Bearded

May 24, 2023

5  out of  5 rating by Bald N Bearded
"Shaun was awesome! Instantly helped to find savings and not in that “come in and let’s talk” kind of way. ACTUAL SAVINGS."

Diana Guerrero

May 22, 2023

5  out of  5 rating by Diana Guerrero
"Thank you Shaun so much! If you need auto insurance.. look no further. Shaun was kind and treated me with respect. He helped me understand the importance of selecting the correct insurance. Thank you!! 100% recommended!"

Dustin Daman

May 19, 2023

5  out of  5 rating by Dustin Daman
"So far awesome! We think they are the best local auto insurance company in Franklin, TN! Why? Because we live here and they do too...and they have great customer service! Support local!"

Kenzie Bell

May 16, 2023

5  out of  5 rating by Kenzie Bell
"Brandon was very helpful in showing me what coverage I needed. He was patient and knowledgeable with all of the many questions I threw at him. Would definitely recommend others go to him for your insurance needs."

Abigail Bell

May 4, 2023

5  out of  5 rating by Abigail Bell
"I have been nothing short of impressed in the 7 years I've been with Matt. I know I'm covered (well and affordably) which gives me pleasant peace of mind. I've never had any difficulty reaching someone if I have questions or want to make any changes to my policy. I feel like this branch genuinely cares about what's best for me in this sense and they have found a life long fan in me! UPDATED: I just spoke with Brandon to discuss renters insurance; he was so easy to talk to, very personable and friendly! He made some very good and well detailed suggestions and now I've added another benefit to my policy. I now have renters, car, life, and one that works in conjunction with my health insurance! I feel so well taken care of here and am always recommending them."

Hillary Rogers

April 30, 2023

5  out of  5 rating by Hillary Rogers
"I have used State Farm since I started driving, and have transferred offices a few times due to moving and getting married. Brandon and his team are truly a step above when it comes to service and knowledge. Despite having State Farm for years, they were able to both improve my coverage and save me money."

Matt Roberts

April 29, 2023

5  out of  5 rating by Matt Roberts
"Working with Shaun at Matt Cole’s State Farm insurance has been extremely easy and convenient. He’s always there to answer any questions I have and he’s very helpful. They have good people up there. Can’t recommend enough."

Lauren Jacobs

April 29, 2023

5  out of  5 rating by Lauren Jacobs
"After being rejected once for life insurance with another company, I was skeptical as to whether or not this company could deliver—but they did! Shaun went above and beyond to make this happen for us. My family has life insurance and with that, invaluable peace of mind. I’m so very grateful for Shaun and the team at Matt Cole-State Farm."

Rickey Garcia

April 29, 2023

5  out of  5 rating by Rickey Garcia
"Literally the greatest experience purchasing insurance that I have ever had in my entire life. Shaun was like the Harry Potter of the insurance world, casting out the dementors of bad rates. 5 stars truly isn’t enough."

John Mills

April 28, 2023

5  out of  5 rating by John Mills
"Shaun is an amazing agent! Consistent, courteous, and honest!"

Gregory Morris

April 27, 2023

5  out of  5 rating by Gregory Morris
"I was in contact with Brandon about wanting to lower my insurance rates but still have ideal coverage. After carefully explaining each and every option in a manner that made sense to me, i switched to State Farm. Not only are my rates lower, but i have better coverage across the board. Brandon has been available to me anytime i needed and is very timely in his responses. He even worked late a couple times while we were developing plans to make sure i was satisfied. I recommend giving Brandon at State Farm a call."

James Lockridge

April 27, 2023

5  out of  5 rating by James Lockridge
"Brandon Rogers, thank you so much for your excellent care; understanding, listening and response to my needs 👍🏾‼️ You’ve been completely transparent and honest, and a big help with a stressfully situation; turning stress-free 💯‼️ You’ve truly turned my “crate of lemons 🍋 into Lemon Drop Martinis 🍸” 😊 Matt; Thank You 😊 for your service as well and you have a great team working hard with you 💯‼️"

Karie Miller

April 25, 2023

5  out of  5 rating by Karie Miller
"Always so helpful and kind."

Brittney Wall

April 24, 2023

5  out of  5 rating by Brittney Wall
"I spoke with Brandon Rogers about switching my home, auto and life insurance. Brandon was so helpful and informative with all my questions! I could tell he really cared about helping me with the quotes and wanted what was best for me. I definitely recommend Brandon for all your insurance needs!"

Christy Rogers

April 20, 2023

5  out of  5 rating by Christy Rogers
"This office is so helpful. Brandon gave me details that no one has ever told me about my insurance. Turns out I've been paying to much for not a lot of coverage. Would definitely recommend."

Ace Productions

April 11, 2023

5  out of  5 rating by Ace Productions
"Very helpful and informative. Great service!"

Jacob Court

April 6, 2023

5  out of  5 rating by Jacob Court
"Matt Cole and his team are great to work with! I highly recommend for your insurance needs."

David Pinson

April 3, 2023

5  out of  5 rating by David Pinson
"Great service, and very helpful!"

arash kashef

March 31, 2023

5  out of  5 rating by arash kashef
"Shaun Bishop is my go to guy with all my insurance needs. He is knowledgeable, professional, kind, compassionate, loving, and just overall a good person. He makes me feel safe and cared for in preparing for anything that may happen in my life. Shaun embodies what I have always wanted for my Insurance rep and I thank Jesus for him every single day."

Kerry Hale

March 30, 2023

5  out of  5 rating by Kerry Hale
"Matt and Shaun listened carefully to what I needed, asked the right questions, and had all my stuff sorted out and ready to go in less than a day. They literally did more for me in 24 HOURS than (a certain other company that may-or-may-not be on your side) had done in TWENTY EIGHT YEARS. I really mean that. More coverage for less money, and actual people on the other end of the phone. Every question I'd ever asked my other company and never got an answer, they had answers for. Insurance isn't fun for anyone, so you might as well have nice people who know what they're doing handle it for you. Give Matt a call!"

Jessica Porter

March 30, 2023

5  out of  5 rating by Jessica Porter
"Moved to Tennessee from GA and had to transfer insurance to this SF agent. They have been nothing but the best and made the transition pain free."

Michelle Grant

March 29, 2023

5  out of  5 rating by Michelle Grant
"Very knowledgeable and helpful with my questions about policy"

Jessica Stayer

March 23, 2023

5  out of  5 rating by Jessica Stayer
"My husband I have been happy clients of Matt Cole State Farm for years. Most recently, we were assisted by Shaun Bishop, who was particularly attentive and helpful. Our family trusts Matt Cole State Farm because know this local and caring firm will be there for us when we need them the most!"

LJ Vaccher

March 16, 2023

5  out of  5 rating by LJ Vaccher
"Matt has been fantastic in helping us get the right coverage for our vehicles and home. We had a few complex issues like an Airbnb rental and Matt helped us get the correct coverage. I would highly recommend Matt Cole and his agency."