
State Farm® Insurance Agent Matt Cole
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anthony Ruberto
August 18, 2025
"I just signed on with State Farm via Shaun Bishop. Shaun was great and walked me through everything and made the process very simple. The best part is that I’m saving money and getting better coverage on both home and auto."
"Wow! So thankful Shaun could help you!! Happy to have you!"
Nick
August 8, 2025
"Toni was amazing and helped me with getting liability insurance for my business, both business and personal car insurance, as well as renters and a surety bond. All of her rates were significantly lower then what I was paying with progressive and actually covered me more then my older plan. Cant recommend her enough for anyone thinking of switching over to State Farm!"
"Nick, thank you for the nice words. We enjoyed helping you with all of these things. "
Misty Troy
July 31, 2025
"Shaun Bishop is so helpful, easy to talk to and always answers any questions I have."
Caleb Redd
July 29, 2025
"Toni did an amazing job helping me get new insurance. Made sure to get me the coverages I needed!"
"So glad we could be there to help Caleb! "
Michael Lanter
July 28, 2025
"Matt Cole State Farm Insurance is the place to go for all your insurance needs. Toni Lanter is very knowledgeable and she will help you find the best policy to fit your automotive, home, or life needs. Don't waste time with any other insurance companies call Matt Cole State Farm today and ask for Toni."
"Michael we appreciate you so much and look forward to helping you in the future. "
Ashton Jones
July 26, 2025
"Toni Lanter is one of the most helpful people I’ve talked to at State Farm, unfortunately some quotes and other things didn’t quite pan out but I recommend her! 10/10!"
"Thank you for the kind words, Ashton. "
Justin Elshire
July 24, 2025
"I wanted to say this was the best experience I’ve had discussing personal, business, life insurance, and long term goals with an insurance agency. In particular; Toni has been wonderful to deal with; she is business savvy along with empathetic which is hard to find these days and she has done both effortlessly and professionally. I would recommend Matt, Toni, and their team to anyone including my family and friends."
"Thank you, Justin, for your 5-star rating! I'm pleased to hear that you had a great experience with our team. We're grateful for your support and look forward to assisting you with your insurance needs in the future! - Matt Cole - State Farm Insurance Agent, Franklin, TN"
Tyler Lanter
July 16, 2025
"Toni Lanter hooked me up with savings on auto and home insurance. Easiest process then anyone I’ve done insurance with. Thanks Toni Montana!"
"We appreciate you, Tyler!!"
Liz Wright
July 15, 2025
"Great service thanks!"
"Thank you, Liz! So thankful for the review. "
Lisa Ardizzone
June 20, 2025
"Easy to work with and friendly"
"Oh, Lisa! Thank you so much for the kind words!!! "
Derek Desmarais
June 17, 2025
"Shaun and Matt are great guys to work with. Enjoyable to be around and made the process very simple getting insurance set up!"
"Thanks so much, Derek! We are so happy to help anytime. "
Rebecca Shockley
June 13, 2025
"Extremely helpful and very quick."
"Thanks for the review, Rebecca!"
Tracy Popov
June 11, 2025
"Shaun was awesome and took great care of us!"
"So glad Shaun took such great care of you! Thanks Tracy!"
Felicia Southward
June 11, 2025
"Shaun helped with getting savings with my insurance. He was friendly, great to work with and timely. Thanks Shaun"
"Felicia, thanks for letting us serve you and save you. "
Vicki Brown
June 10, 2025
"I want to thank Shaun Bishop for his patience and attention to my insurance needs. He was extremely helpful as I made the transition to Statefarm. Thank you Shaun for all that you did to ensure I have the best coverage. I 100% recommend Shaun for your insurance needs!"
"Thanks for the kind words, Vicki. I was happy to help! "
Bradley Houston
June 6, 2025
"Edit. I think Matt is a good guy. However the lack of communication and effort to figure out billing issues caused me to leave. Can no longer recommend. The team at Matt Cole State farm goes above and beyond to help you get in a better place with your insurance needs. Over the past year they have helped me establish my insurance credit and move into a premium I can afford. Do not hesitate to give Matt Cole State Farm a call for auto, life, or home!"
Spencer Christian
June 4, 2025
"I worked with Shaun Bishop, and he was super friendly (and funny). Made talking about car/ life insurance not a drag. Ended up getting significantly better coverage while spending less money. Can’t beat that!"
"Thank you for the review, Spencer. So glad we could help you! "
Stephen Giordano
May 26, 2025
"Working with Cole Jones at State Farm was incredibly easy and stress-free. He texted me exactly what he needed, I replied with my info, and we hopped on a quick 5-minute call. Just like that, he saved me over $100 a month on my car insurance! On top of that, he also helped me get a great renters insurance policy for next to nothing. It's brought a lot of peace of mind and has made a big difference in my monthly budget. These guys are awesome, highly recommend!"
"Thank you for taking the time to leave a review, Stephen. So thankful we could help you save $ and bring you peace of mind. Have a great night!"
Trey Houser
May 21, 2025
"Cole Jones from Matt’s team helped me save over $60 on my auto and renters insurance! Super helpful and friendly."
"That’s great news!!! So thankful we could help you save!! Look Forrest to serving you more in the future!"
Anna Sanders
May 21, 2025
"UPDATE 5/21/25 I DO NOT HAVE THE WRONG OFFICE. Nice try tho! I recently canceled State Farm due to the price increase. I switched to progressive who sent the cancel letter for me but the payment still came out of my account so I called they said I would get a refund and that was that. Today I get an email saying my refund is 21$ not the 160$ that got canceled before my policy renewed. They stated they didn't receive anything from progressive but I had a document from progressive on my phone proving that they did. The agent I talked to was so beyond rude. I unfortunately didn't hear his name, he was saying I didn't cancel until 7/2 which is false. It was canceled on 6/25 renew date 6/28. He asked who they sent it to of course I didn't know I didn't send the letter and he was like well not me bc I didn't get it and I replied I don't even know where you are and he raised his voice and was like exactly you don't even know. I said that's not my problem i did everything I was supposed to and he replied with well it's not my problem either. I asked to speak to the manager and he said he was it so I hung up the phone. I'm unsure what his problem was or having a bad day but that's not how you talk to people. Definitely would never come back to this office."
"Anna, I’m so sorry you had a bad experience. But you left a bad review for the wrong office. We weren’t involved in your issue. Hope things got resolved for you. "
Phillip Facer
May 21, 2025
"CJ was very friendly and easy to work with. Met our needs at a much better price than we'd been paying with better coverage."
"Wow! Thanks so much for the kind words, Phillip. We are so thankful to able to help you! "
Audrey Highcock
May 16, 2025
"So helpful and really do care about their clients! If you are looking for renters' insurance, auto or more, call Brian!"
"Thanks, Audrey! So glad you had a great experience. Look forward to working with you again soon. "
JD Wolf
May 15, 2025
"Called in last minute after having a nightmare experience with Progressive, needed coverage fast and CJ is the man. Came through extremely quickly with a pretty specific policy for our company. Thanks CJ!"
"Thank you so much for the review, JD We are so glad we could help! "
Avin
May 11, 2025
"My experience with Matt Cole and his team was incredibly frustrating. Despite repeatedly pointing out errors on my policy, they were consistently ignored. At one point, I had two cars listed under my name (I only own one), and my sister was incorrectly listed at my address — leading me to pay for her insurance and be penalized for a claim that wasn’t mine. My premium kept increasing without clear explanation, going from $133 to $328. By then, I’d lost all trust and didn’t want to deal with them any further to make the corrections. I’m glad many have not experienced what I’ve dealt with in the last couple of months. Thankfully, when I switched agents, my concerns were quickly identified and fixed. I’m relieved to finally be in good hands."
"So sorry for your experience Avin. We tried to work with you in this but you left before we could see it through. I do apologize."
Ryan Chavez
May 5, 2025
"This office is great! Shout out to chance butler. Every time I come in he’s knowledgeable and helpful. I would gladly recommend this office to anyone looking for insurance."
"Thank you so much Ryan. This brightens our day. 😁"