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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Avin

May 11, 2025

1  out of  5
rating by Avin
"My experience with Matt Cole and his team was incredibly frustrating. Despite repeatedly pointing out errors on my policy, they were consistently ignored. At one point, I had two cars listed under my name (I only own one), and my sister was incorrectly listed at my address — leading me to pay for her insurance and be penalized for a claim that wasn’t mine. My premium kept increasing without clear explanation, going from $133 to $328. By then, I’d lost all trust and didn’t want to deal with them any further to make the corrections. I’m glad many have not experienced what I’ve dealt with in the last couple of months. Thankfully, when I switched agents, my concerns were quickly identified and fixed. I’m relieved to finally be in good hands."
We responded:
"So sorry for your experience Avin. We tried to work with you in this but you left before we could see it through. I do apologize."
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Ryan Chavez

May 5, 2025

5  out of  5
rating by Ryan Chavez
"This office is great! Shout out to chance butler. Every time I come in he’s knowledgeable and helpful. I would gladly recommend this office to anyone looking for insurance."
We responded:
"Thank you so much Ryan. This brightens our day. 😁"
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Lindsay Strong

May 2, 2025

5  out of  5
rating by Lindsay Strong
"Working with Cole Jones to get my car and renters insurance was such a great experience. He was so helpful and made everything so easy to understand. I ended up saving money and being able to add a life insurance policy that I needed also. I have tried other companies and been really disappointed with the customer service, so having someone that was kind and helpful was such a relief. Highly recommend State Farm to my friends and family!"
We responded:
"Hi Lindsay, Thank you so much for the kind words. We are really proud to have Cole here. "
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Parker McGibbony

April 30, 2025

5  out of  5
rating by Parker McGibbony
"Have been insured with Matt Coles Office since 2019. They have always helped me get the best rates possible for the coverage I need. Today I was assisted by 2 wonderful gentlemen to help me with my Auto renewal and to get a life policy again. I believe Brian assisted me with my Auto renewal and Shawn with my life policy. Thanks for being so great and providing such superb service as always!!"
We responded:
"Parker, Your tenure here has been such a blessing. Thank you for taking the time to tell of your experience with Brian and Shaun:). We are thankful to have you."
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Paul Mink

April 30, 2025

5  out of  5
rating by Paul Mink
"Shaun is great to work with. No pressure, listens and asks great questions. Highly recommend!"
We responded:
"Spot on Paul.. Shaun is as cool as it gets. Thank you for sharing."
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Amanda Hershberger

April 29, 2025

5  out of  5
rating by Amanda Hershberger
"Cole Jones at Matt Cole and his team at State Farm are absolutely incredible! From the very beginning, Cole went above and beyond to ensure all of our needs were met. He took the time to explain every option thoroughly and made sure we felt confident and comfortable with our choices. What really stood out was his genuine care for our satisfaction — he followed up multiple times to make sure everything was perfect and handled every detail with professionalism and kindness. It’s rare to find someone so dedicated and attentive. I highly recommend Cole to anyone looking for an agent who truly puts clients first!"
We responded:
"Amanda, we so greatly appreciate you taking time to share your experience with Cole. He’s one of the best. "
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Neeko Busally

April 23, 2025

5  out of  5
rating by Neeko Busally
"I just got done speaking with JC, he’s awesome and very helpful."
We responded:
"Thank yuh Neeko… He’s certainly knowledgeable. 😁"
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Rakesh Prabu

April 23, 2025

5  out of  5
rating by Rakesh Prabu
"Had a great experience , Cole Jones helped me lower my Auto insurance. Thanks."
We responded:
"Thanks for sharing your 5-star insurance rating with us, Rakesh!"
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Cedric

April 21, 2025

5  out of  5
rating by Cedric
"Mr. Cole is the best agent I've ever dealt with. Found an excellent payment plan for me."
We responded:
"Thank you so much for your kind words, Cedric! We’re thrilled to hear that our team was able to find the perfect payment plan for you. We will always be there for you & all of your insurance needs!"
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Fionn Miller

April 15, 2025

5  out of  5
rating by Fionn Miller
"I love these guys! Great service, and always attentive to any questions I have. They make insurance easy!"
We responded:
"Hi Fionn, thank you so much for the awesome review! We’re thrilled to hear you’ve had such a positive experience with our team. Making insurance easy and being here for your questions is exactly what we strive for. We truly appreciate your support and are always just a call away!"
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Heather Stice

April 9, 2025

5  out of  5
rating by Heather Stice
"I was referred to Matt's office during the process of buying my house, and I worked directly with Cole Jones who has been nothing short of fantastic. Cole listened to every concern and took the time to find the best homeowners plan for my situation, he even initiated the process of transferring both of my households cars onto a single plan! What I anticipated would be the most stressful part of buying a home took a couple of phone calls and only a couple of days. Can't recommend them enough!"
We responded:
"Thank you so much for sharing your positive insurance experience with us, Heather! We’re thrilled to hear that Cole made the process smooth and stress-free during such an important time. He truly goes above and beyond for our clients, and it’s great to know his dedication made a difference for you. We appreciate your trust and kind words — welcome to the Matt Cole State Farm family!"
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Bavly Mannan

April 8, 2025

5  out of  5
rating by Bavly Mannan
"Super helpful guys, loved dealing with them especially Mr Shaun Bishop gave me the best deal and explained everything. I recommend everyone getting their insurance with them they’re amazing!!"
We responded:
"Thank you so much for the kind words, Bavly! We're thrilled to hear that Shaun was able to help you and explain everything clearly. We're always here to make sure you get the best service and the right deal. We truly appreciate your recommendation and look forward to continuing to assist you!"
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Zenaida Rosen

April 5, 2025

5  out of  5
rating by Zenaida Rosen
"Very professional and responsive, great customer service!"
We responded:
"Thank you, Zenaida! We truly appreciate your kind words. We're so glad to hear you had a great experience with our State Farm team. If you need anything else, we’re always here to help!"
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Carlie Gianotti

April 2, 2025

5  out of  5
rating by Carlie Gianotti
"Love working with the team over at Matt Cole's office. Shaun has been wonderful and prompt with communication. Would highly suggest their office"
We responded:
"Thank you, Carlie! We love hearing that you’ve had such a great experience with our team. Shaun will be thrilled to know his prompt communication made a difference for you. We truly appreciate your recommendation and look forward to serving you & all of your insurance needs for many years to come!"
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M P

March 14, 2025

5  out of  5
rating by M P
"Relocating from another state soon, and I was referred to Matt Cole's team in order to obtain a homeowner's quote. After tirelessly searching online and being frustrated on the phone with other ins brokers, I had nearly given up. COLE jones on Matt's team was very helpful, very detail-oriented, and worked the quote to meet our financial needs as well as protection. The process was smooth and successful. Thank you!!!"
We responded:
"Thank you so much for your kind words, MP! We’re thrilled to hear that Cole was able to provide a smooth and stress-free insurance experience while helping you with your homeowner’s quote. Moving to a new state can be overwhelming, and we’re glad we could make this part easier for you. Welcome, and we’re always here if you need anything!"
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Roxana Saldana

March 13, 2025

5  out of  5
rating by Roxana Saldana
"Cold Jones called me about my life insurance, he was super friendly and extremely patient with me. He answered all my questions! Highly recommend him!"
We responded:
"Thank you, Roxana! We're so glad to hear that Cole provided such a friendly and patient experience while helping with your life insurance. We truly appreciate your recommendation and are always here if you have any more questions!"
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Lindsey Burch

March 11, 2025

5  out of  5
rating by Lindsey Burch
"Had a great experience with Matt Cole’s team at State Farm! They were super quick with policy quotes, incredibly friendly, and extremely helpful. Plus, their pricing was great. Highly recommend!"
We responded:
"Thank you, Lindsey! We're so happy to hear that you had a great experience with our team here at Matt Cole State Farm. Providing quick quotes, friendly service, and great pricing is what we strive for! We truly appreciate your recommendation and are always here if you need anything."
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Varun Nair

March 7, 2025

5  out of  5
rating by Varun Nair
"Cole is very easy to work with, understands the requirements, and comes across as genuine. Thank you for your service and support."
We responded:
"Thank you, Varun! We’re so happy to hear that Cole provided you with excellent service and support. Your kind words mean a lot, and we truly appreciate your trust in us. We’re always here if you need anything!"
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miriã aquino

March 6, 2025

5  out of  5
rating by miriã aquino
"He is so nice and so patient."
We responded:
"Thank you, Miriã! We’re so glad to hear you had a positive insurance experience with us. Providing kind and patient service is what we strive for. We appreciate your support!"
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Jesus Medina

March 6, 2025

5  out of  5
rating by Jesus Medina
"CJ was great to work with, always ensured he worked around my busy schedule and provided the best precessional advice when it came to my home and auto loan."
We responded:
"Thank you, Jesus! We're thrilled to hear that CJ provided excellent service and worked around your schedule to offer the best professional advice. We truly appreciate your support and look forward to assisting you in the future!"
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Josh Reinhardt

March 6, 2025

5  out of  5
rating by Josh Reinhardt
"Cole Jones (CJ) made getting both renters and car insurance smooth as can be. Explained everything in detail and an easy dude to talk with!"
We responded:
"Thank you, Josh! We’re so glad to hear that CJ made the insurance process smooth and easy for you. Providing clear explanations and great service is what we strive for! We appreciate your support and are here whenever you need us."
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Tim Ely

March 4, 2025

5  out of  5
rating by Tim Ely
"Matt Cole and his associates are very professional. I would not hesitate to recommend them to any of my friends and colleagues."
We responded:
"Thank you, Tim! We appreciate your kind words and your recommendation. Our State Farm team is always here to provide top-notch service. Let us know if you ever need anything!"
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Daniel Franz

March 4, 2025

5  out of  5
rating by Daniel Franz
"Matt and Cole did a great job finding me the best coverage for my 2 autos! I would highly recommend them!"
We responded:
"Thank you, Daniel! We're thrilled to hear that our team here at Matt Cole State Farm was able to find you the best insurance coverage for your vehicles. We appreciate your recommendation and look forward to serving you in the future!"
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Cayla Jones

February 26, 2025

5  out of  5
rating by Cayla Jones
"Review for Cole Jones - State Farm Insurance As a newbie in the insurance realm, Matt Cole and CJ have made this experience seamless! I have received so much support from both of them and couldn’t ask for better coaches in my corner! I feel so relieved and secure now that my home and family are covered! So thankful I took this leap!"
We responded:
"Thank you so much for your kind words, Cayla! We're thrilled to hear that CJ and the rest of our State Farm team made your insurance experience seamless and provided the support you needed. Knowing you feel relieved and secure with your coverage means everything to us! We're always here for you—welcome to the State Farm family!"
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Ray Ochoa

February 20, 2025

5  out of  5
rating by Ray Ochoa
"I recently had the pleasure of working with Matt Cole and his team at State Farm, and I couldn’t be happier with the experience. Matt and his team are incredibly knowledgeable. Their professionalism and dedication to customer service are truly outstanding. I would highly recommend Matt Cole and his State Farm Agency to anyone looking for reliable and friendly insurance services. Thank you Matt!"
We responded:
"Thank you so much, Ray! We’re delighted to hear that our team here at Matt Cole State Farm provided such a great experience for you. Providing knowledgeable, professional, and friendly service is what we strive for, and your kind words mean a lot! We look forward to serving you & all of your insurance needs for many years to come!"